TECHNICAL CONSULTANCY

With almost 4 decades of experience, WHITE KNIGHT are uniquely positioned to provide specialist, impartial and bespoke consultancy across all our services 

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Our Consultancy Services

Whether you're representing an organisation or are a private client, we offer specialist consultancy on mould, biological and chemical decontamination, indoor air quality, fire and flood restoration, water ingress and even pest infestations.
We offer specialist advice and guidance that is specifically tailored to your needs, using our extensive experience and expertise and offer many the necessary services to get you back on track.

Who We consult for

WHITE KNIGHT provides consultancy services for all types of customers, from private clients, landlords, manufacturing businesses, government bodies & homeowners to major insurance companies, surveyors, loss adjusters, property managers and corporate organisations. So, whatever the size of your project or environmental issue, we have probably seen it before and we are here to help, tailoring our services accordingly.

Projects we have undertaken

  • Mould control
  • Specialist deep cleaning
  • Bio-Hazard decontamination 
  • Chemical decontamination 
  • Sewage decontamination 
  • Asbestos surveys and abatement 
  • Crime / Trauma scene clean up 
  • Fire damage surveys 
  • Water Ingress and flood damage surveys 
  • Indoor air quality analysis 
  • Laboratory analysis services 

Our Consultancy Process

When we are contacted by a client who requires our advice, guidance and consultancy services we will typically begin to undertake the following process: 

Tell me more…

  • Client contacts WHITE KNIGHT via phone, e-mail or social media 
  • WHITE KNIGHT team clarifies the issues that the client is facing – this usually involves the client answering some simple questions and providing images of the issue at hand 
  • WHITE KNIGHT team provides initial feedback to client and confirms costings for an initial inspection survey and any required testing 
  • Time and date for inspection survey is agreed 
  • One of our specialist environmental consultants will attend the property to be inspected 
  • Upon arrival, our consultant will speak with the client and provide a full explanation of what will happen during the inspection, including any testing that will be carried out 
  • Our consultant will then complete the inspection and any required testing to enable us to identify the root cause of the issue(s) 
 
Depending on the issue, the inspection and testing may include: 
 
  • Detailed visual inspection of the exterior and interior of the property 
  • Moisture survey of walls, floors and ceilings 
  • Measurement of air moisture and temperature 
  • Thermography survey 
  • Indoor air quality analysis – indicates airborne particulate contamination levels 
  • Sample testing and analysis (usually in the form of Hygiena ATP surface swab testing, Mycometer surface biomass sampling and / or Air-O-Cell sampling – additional fees may apply) 
  • In some cases an invasive survey may be required to inspect void spaces within walls, floors, ceilings etc – should this be required, our consultant will give a clear explanation of what will need to happen 
 
Upon completion of the inspection, our consultant will discuss initial thoughts and findings with the client – this gives an indication of what will be included in our detailed technical report. 
  • Following the inspection, the consultant will produce a full environmental / technical report 
  • The report will include photos, the issues identified, the results of any completed sample testing, conclusions and recommendations for remedial action 
  • Reports are usually sent to the client within 5 working days, however can vary depending on complexity and laboratory sample analysis results 
  • Our recommendations are 100% impartial and may advise of the need to call in other trades, however there are many remediation services that we can provide directly – we will of course provide a highly competitive quote for these services 
We offer a wide range of environmental and ‘clean-up’ services in-house: 
 
  • Domestic and commercial major/complex loss projects 
  • Mould removal 
  • Fire remediation / restoration 
  • Leak detection and water damage mitigation / restoration 
  • Specialist decontamination of bacteria, viruses and other pathogens 
  • Trauma, accident and crime scene clean-up 
  • Pest infestation investigation and control 
 
  • If the identified issues can be resolved by any of our services, we will provide a detailed scope of works for your approval 
  • Upon agreement of the quote and scope, we will agree a start date and an estimated completion date 
  • Our expert technicians will then commence work to complete the project, keeping you fully updated every step of the way 
  • Our technicians are fully protected with high quality PPE/RPE and may also need to install engineering controls to prevent cross-contamination within the property for your protection – your safety and satisfaction are always our primary concern